Our mission

To be a leading provider of long term vehicle and fleet hire and related services in Australia.

Our vision

To create long term value through the provision of high-quality customer service achieved through a strong understanding
of our customers’ needs and the geography in which they operate.

 

Our values

Respect

Valuing each person’s contribution,

we engage positively with one another.

Agility

We seek out opportunities.

We use feedback and intelligence to guide us.

Working hand-in-hand

We form lasting partnerships.

We build cooperative teams.

We challenge and support each other.

We succeed as one.

 

Honesty

We build on trust. We value plain speaking.

Inventiveness

We are flexible and able to create solutions for our clients and ourselves.

Reliability

We deliver on our promises.

We take responsibility for our actions.

Excellence

We strive for excellence

 

Who we are. Our capability

Raw Hire is a Western Australian leading vehicle hire specialist, supplying customised hire agreements and a flexible fleet capability that can be scaled and adapted to project needs. Our innovative fleet solutions and mine and civil specification vehicles deliver on both sides of your business, backed with a team of experts, we’ll do whatever it takes to get you there and all vehicles are Resource Ready.

A fleet of light commercials, trucks, buses, cars, trailers and accessories allows Raw Hire to provide the correct vehicle categories for your needs. Assessing and analysing the challenges customers face, Raw Hire tailors a vehicle hire and maintenance solution that delivers the best results at the most competitive price. Founded in Karratha in 1998, Raw Hire’s success is testament to the foresight and commitment of husband and wife team Sean and Lisa Clarke, who launched the operation with one four-wheel drive and a vision to set new standards of service in vehicle hire.

The company is privately owned and funded, successfully combining the flexibility of small business with the depth and resources of a significant corporation, led by Sean and Lisa Clarke.

It is this unique combination of smart business and unwavering customer focus that has driven the company rapid growth.

 

Industries we operate in

Our customers include some of the biggest names across multiple industries. Our capability supports private and public sector operators across industries with a wide range of vehicle hire and fleet services.

Mining and Metals

  • Mining
  • Construction
  • Shutdowns and maintenance

Oil and Gas

  • Onshore / Offshore construction
  • Shutdowns and maintenance

Government

  • Major projects
  • Utilities
  • Local and state government
  • Roads and infrastructure

 

Raw Hire has proven capability and expertise to supply vehicles to any location in Australia

Diverse Fleet Range

A fleet of more than 1,100 late-model vehicles, including light commercials, trucks, buses, cars, specialty 4WD, trailers and accessories. We are always willing and able to introduce new vehicle categories or customise fleet to support our clients.

Our fleet is typically retired at three years or 100,000 kilometres. Our hire and sale stock are all maintained to OEM specifications, recent models with low kilometres.

Hire Enquiries

It is easy to get a quote or book a hire vehicle with Raw Hire. Both account and non-account holders can enquire via phone or online, with a guaranteed response from our customer service team within four hours. Each written quotation has all the information required to assist in making a booking.

Centralised Customer Service

Our knowledgeable customer service team delivers every client efficient, personalised access to any queries they may have. A customer service coordinator is assigned to each of our account customers ensuring a single point of contact for bookings, quotes, account queries and other operational queries.

Licensed Dealer & Finance Provider

Raw Hire does more than rent vehicles; as licensed dealers, we supply customised vehicles, procure new fleet and sell high-quality ex-rental vehicles. 

Fleet Servicing

Raw Hire has the ability to provide external fleet servicing, for clients under contract. These services can be requested and are available at convenient locations throughout WA, based on your hire location. We strive to deliver fast turnaround and have the capabilities to deliver on-site servicing packs.

 

Grow to meet the needs of our clients

Our growth is attributed to a willingness to adapt with industry changes and client requirements. Raw Hire works to understand a client’s business and their unique needs in order to provide the correct information, product and second-to-none service, minimising downtime and risk.
A client engagement may start from an enquiry for one hire and grow into an end to end the whole of life fleet management solution. Raw Hire has a demonstrated history of the capability of growing with its clients adapting to the circumstances.

Laing O’Rourke

Raw Hire has been fulfilling Laing O’Rourke’s fleet requirements since 2008. Other competitors were unable to support Laing O’Rourke with a customised fleet in the necessary time frame, however, Raw Hire was able to overcome this issue by extending our fleet range by purchasing and customising vehicles ranging from LV’s to Water Carts.

Raw Hire continues to offer Laing O’Rourke fleet versatility and can demonstrate and understand the differences between size and conditions therefore able to recommend and supply a tailored package to suit.

Raw Hire strives to provide a total solution that enhances the initial vehicle hire. When vehicle damage occurs Raw Hire supports Laing O’Rourke’s internal audit by providing detailed situational reports, third party repair quotes and damage summaries. Raw Hire has customised its processes and procedures to support Laing O’Rourke; providing pre-hire and post-hire condition reports and coordinating third party supplier repairers in order to ensure a consistent and fluid service.

“Select Plant Hire has chosen Raw Hire as its Preferred Supplier of light vehicles in Western Australia. As the in-house plant business of Laing O’Rourke, we cannot afford to introduce risk to our projects. Quality, compliance and consistency are therefore very important to us. Raw Hire has proven to be the right choice for us. They understand our business requirements and work with us to provide the right solutions to our end customers.’
Head of Commercial – Select Plant Hire Australia

 

At Raw Hire, we place high importance on safety. Our reputation of providing the highest quality vehicles demonstrates our attention to detail and care that we place on all our vehicles.

Strong on safety

In-Vehicle Monitoring System (IVMS)

At Raw Hire, we understand the importance and value of Driver Safety, Vehicle Tracking and Journey Management Planning for our customers. We also understand the importance of the In-Vehicle Monitoring System (IVMS) on various sites throughout Australia – it can be the difference between site access approval and disapproval. Which is why all new Raw Hire vehicles are fitted with an In-Vehicle Monitoring System (IVMS) unit as a standard feature. Allowing you to keep track of your most valuable assets – your people and your vehicle, when hiring with Raw Hire.

Standard Features

All new Raw Hire vehicles are fitted with an In-Vehicle Monitoring System (IVMS) unit as a standard feature. Allowing you to keep track of your vehicle activity when hiring with Raw Hire.

  • Real-time Tracking; where is my asset, km’s, vehicle records.  
  • Journey Management Planning  
  • Remote Driving (Support Safety Remotely)
  • Maintenance Recording & Reporting
  • Geo-Fencing
  • Ignition Detection
  • Run Hour Monitoring
  • Tracking via Mobile Devices

Additional Features

The following In-Vehicle Monitoring System (IVMS) features are additional. They are not included as part of the standard fitment. Please discuss with the Raw Hire team if you would like to include one or all of these features.

  • Driver Behaviour & Safety
  • Utilisation of an Asset  
  • Customised Reports
  • Seat Belt Tracking
  • Identification of Driver ID & Vehicle

Site Specifications

Raw Hire has vehicles involved in the majority of the mining industries, from gas and iron ore to salt and oil. We understand the requirements of each site and have the capability to customise a vehicle or fleet to suit. Our light commercial and heavy vehicles come standard with the highest quality safety features to meet the requirements of mine and civil specification.

Specifications available may include:

  • Whip aerial Flag
  • Spare tyres
  • Wheel chock
  • Wheel nut indicators
  • Safety Triangles
  • UHF Radio
  • Fire extinguisher
  • First Aid Kit
  • Bullbar
  • Tow Bar
  • Battery Isolator
  • High rise indicators/mine lights
  • Flashing beacon
  • Reverse Alarm
  • Headlights ON feature
  • Rollover Protection (ROPS)
  • External ROPS
  • Falling Object Protection (FOPS)
  • Safety Hand Rails
  • 3 Point Access
  • ID Decals
  • Reflective Tape
  • White Colour
  • ABS Brakes
  • Airbags

Quality Health and Safety

Raw Hire recognises its moral and legal responsibility under the WA Occupational Safety & Health Act 1984, to provide a safe and healthy work environment for workers, contractors, subcontractors, clients and visitors to all Raw Hire sites. This commitment extends to ensuring that operations do not place the local community at risk of injury, illness or property damage. Raw Hire has a strong belief that all accidents are preventable and our broad objective is to ‘Eliminate work-related injury and illnesses.’ We aim to action this through compliance with current legislation and relevant industry standards and cooperation with regulatory bodies.

 

Raw Hire have the knowledge and expertise to maintain your fleet

Our team of knowledgeable people ‘on location’ in the northwest means we have the capability to offer this service to selected corporate clients, with the capability for minor and major servicing. Our local knowledge, experience and backing of local and national suppliers ensure minimum downtime for your equipment or parts requirements.

Our qualified partners offer:

  • Maintenance servicing from minor servicing up to major servicing and customised servicing
  • Brake and clutch repairs, diagnosing and overhauls
  • Suspension and driveline diagnosing and repairs
  • Windscreen chips and replacement windscreens
  • Vehicle safety check
  • General repairs and maintenance
  • Minor electrical repairs
  • Mine specs and mine readiness inspections
  • Vehicle washing and detailing
  • 6 month workmanship guarantee and a 10,000km or 6 month guarantee on new parts.
  • Expert advice on the selection of the right tyre for the right application.
  • Maximised tyre casing and tread life via maintenance and monitoring.

Raw Hire is driven to achieve. Backed with local knowledge, it is our commitment to service the Pilbara and Australia with the widest fleet range available. Offering a one-stop-shop for clients. 

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